Tipping Policy

All customer cash tips and service charges are kept by restaurant employees in full.

All tips and service charge payments collected by the company, whether by credit card, debit card, or payment via our digital platforms (collectively referred to as “tronc”) are distributed in full to our employees without deduction.

Any tronc payment is paid in addition to National Minimum Wage and National Living Wage. We do not charge any administration fees or make any other company deductions.

We engage Tipjar to act as independent Troncmaster to manage and distribute tronc to all employees.

Any tips paid in cash are retained by the individual waiter and do not form part of the tronc. It is the responsibility of those receiving cash tips to declare the income for tax purposes to HM Revenue & Customs. The company does not participate in any aspect of cash tips.

The Big Table Group Limited is fully compliant with the Employment (Allocation of Tips) Act 2023. A copy of the Tronc Policy and current distribution rules is made available to all employees on their first day of employment.

Trade Union Enquiries

All trade union enquiries, requests and correspondence should be sent to [email protected].

Big Table Group operates a centralised process for all trade union matters. Managers and employees are not authorised to negotiate, agree or vary any trade union access, recognition, collective bargaining or related arrangements.

No agreement or commitment will be binding on Big Table Group unless confirmed in writing by an authorised representative through the central process.

If a trade union contacts a local site, the enquiry will be redirected to the above email address.